Privacy Policy
Last Updated: June 29, 2026
At Vylunera™, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, place an order, contact customer support, or interact with our online store.
By using our website, you agree to the practices described in this Privacy Policy.
Information We May Collect
We collect information that helps us process orders, provide customer support, improve our website, and operate our online store.
Information You Provide to Us
When you place an order, contact us, create an account, subscribe to emails, or use our website, we may collect information such as:
Name
Email address
Phone number
Shipping address
Billing address
Order details
Payment-related information
Customer service messages
Payment information is processed through secure payment providers. Vylunera™ does not store full credit card or debit card numbers on our servers.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Device type
Browser type
Website usage activity
Pages viewed
Referring website or source
Cookie and tracking technology data
This information helps us understand how visitors use our website and how we can improve the shopping experience.
How We Use Your Information
Vylunera™ may use collected information for the following purposes:
To process and fulfill orders
To confirm purchases and send order updates
To arrange shipping and delivery
To respond to customer questions
To provide support for returns, refunds, or order issues
To improve website performance and customer experience
To detect fraud, unauthorized activity, or security concerns
To send marketing emails, only when permitted
To comply with legal, tax, or business obligations
We use customer information only as needed to operate our store, provide services, and support a secure shopping experience.
Payment and Security
We take reasonable steps to help protect customer information.
Our website may use secure checkout technology, encryption, and trusted third-party payment processors to help protect sensitive transaction details.
Please note:
Vylunera™ does not store full card numbers after payment
Payment details are handled by authorized payment providers
Access to customer information is limited to authorized personnel or service providers
No online system can be guaranteed completely secure, but we work to protect customer information using appropriate safeguards
Sharing Information with Service Providers
We may share customer information with trusted third parties that help us operate our business, including:
Payment processors
Shipping carriers
Order fulfillment partners
Website hosting providers
Email service providers
Analytics tools
Fraud prevention services
Customer support tools
Marketing and advertising partners
These service providers may only access information needed to perform their services for us.
We do not sell customer personal information for direct independent use by unrelated third parties.
Advertising and Marketing Technologies
We may use cookies, pixels, and similar technologies to understand website activity, measure marketing performance, and show relevant advertisements.
Our advertising or analytics partners may include platforms such as:
Meta
Google
AppLovin
Shopify-related tools or apps
These partners may collect information about your browsing activity across websites or apps, depending on your browser settings, cookie preferences, and applicable law.
You may manage cookies through your browser settings or opt out of certain advertising settings directly through the relevant advertising platforms.
Cookies and Similar Technologies
Cookies are small data files placed on your device when you visit a website. Vylunera™ may use cookies to support website functionality and improve the shopping experience.
Cookies may be used for:
Shopping cart and checkout functions
Account login and website preferences
Website performance and analytics
Advertising and retargeting
Fraud prevention and security
You can disable cookies through your browser settings. However, some website features may not work properly if cookies are turned off.
Third-Party Websites
Our website may contain links to third-party websites, tools, or services.
Vylunera™ is not responsible for the privacy practices, content, policies, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.
Your Privacy Choices
Depending on your location, you may have certain rights regarding your personal information, such as the right to:
Request access to personal information we hold about you
Ask us to correct inaccurate information
Request deletion of certain personal information
Opt out of marketing emails
Manage cookie preferences
Limit certain data sharing, where applicable
To make a privacy-related request, please contact us using the information listed at the end of this policy.
Email Communications
If you provide your email address, we may use it to send order updates, shipping notifications, customer service replies, or marketing messages if you have chosen to receive them.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.
Please note that even if you unsubscribe from marketing emails, we may still send important order-related or service-related messages.
Children’s Privacy
Vylunera™ does not knowingly collect personal information from children under the age of 13.
If you believe a child has provided personal information to us, please contact us and we will take reasonable steps to remove the information.
Data Retention
We may keep customer information for as long as necessary to:
Fulfill orders
Provide customer support
Maintain business records
Comply with legal obligations
Resolve disputes
Prevent fraud or misuse
When information is no longer needed, we may delete, anonymize, or securely store it according to business and legal requirements.
Data Breach Notice
If a data incident occurs that may affect your personal information, we will take reasonable steps to review the issue and notify affected users when required by applicable law.
California Privacy Notice
If you are a California resident, you may have additional privacy rights under applicable California privacy laws.
These rights may include the ability to request access, correction, deletion, or information about how your personal data is collected and used.
To submit a request, please contact us at service@vylunera.com.
Do Not Track Signals
Some browsers offer “Do Not Track” settings. Because there is no consistent industry standard for responding to these signals, our website may not respond to all Do Not Track requests.
You can still manage many privacy preferences through browser cookie settings and advertising platform controls.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website features, legal requirements, or privacy practices.
The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of our website means you accept the updated policy.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Company Name: Pacific Auto Company
Brand Name: Vylunera™
Address: 10725 Rush St, South El Monte, CA 91733
Phone: (626) 350-8000
Email: service@vylunera.com