Terms of Service
Overview
Welcome to Vylunera™. These Terms of Service explain the rules and conditions that apply when you visit our website, browse our products, place an order, or use any services provided through our online store.
Throughout these Terms, “we,” “us,” and “our” refer to Vylunera™ and Pacific Auto Company. By accessing or using our website, you agree to follow these Terms of Service, along with any other policies available on our website, including our Privacy Policy, Shipping Policy, and Return and Refund Policy.
Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not use our website or purchase products from our store.
Section 1 – Website Use and Customer Information
By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian.
When placing an order or using certain features of our website, you may be asked to provide information such as your name, email address, billing address, shipping address, phone number, and payment details.
You agree that all information you provide is accurate, complete, and current. You are responsible for keeping your account details and login information secure if an account is created. You may not transfer, sell, or allow another person to use your account without permission.
Section 2 – Products and Product Information
Vylunera™ offers practical car accessories designed for everyday driving, organization, comfort, and convenience.
We do our best to display product descriptions, images, colors, sizes, and details as accurately as possible. However, product appearance may vary slightly depending on your screen settings, device type, lighting, or display resolution.
We reserve the right to update, change, limit, or discontinue any product at any time without prior notice. Product availability may vary, and we may limit product quantities based on customer, location, or order conditions.
Section 3 – Orders and Order Acceptance
When you place an order through our website, you are making an offer to purchase the selected products.
An order is not considered accepted until payment has been processed and we send an order confirmation. We reserve the right to refuse, cancel, or limit any order at our discretion, including but not limited to cases involving incorrect pricing, suspected fraud, unavailable inventory, address issues, or violation of these Terms.
Please review all order details carefully before submitting your purchase. Once an order enters processing, we may not be able to cancel or change it.
Products purchased from Vylunera™ are intended for personal or household use unless otherwise agreed in writing.
Section 4 – Pricing, Payments, and Billing
All prices are listed in United States Dollars unless otherwise stated. Prices, discounts, promotions, shipping fees, and product availability may change without notice.
The total cost shown at checkout may include product price, shipping fees, applicable taxes, or other charges depending on your order and location.
You agree to provide accurate billing and payment information. By submitting payment details, you confirm that you are authorized to use the selected payment method and that all charges may be processed for the order amount.
If payment is declined, delayed, reversed, or flagged by a payment provider, we may pause, cancel, or refuse the order.
Section 5 – Shipping and Delivery
Shipping and delivery are handled according to our Shipping Policy.
Delivery timelines shown on our website are estimates only and are not guaranteed. Vylunera™ is not responsible for delays caused by carriers, customs inspections, weather conditions, incorrect addresses, high-volume periods, or events outside our control.
Once an order has been transferred to the shipping carrier, the package is in the carrier’s delivery network. Customers are responsible for providing complete and accurate shipping information at checkout.
Section 6 – Returns and Refunds
Returns, exchanges, damaged items, and refunds are handled according to our Return and Refund Policy.
To request a return or report an issue with an order, customers must contact us within the required timeframe and follow the instructions provided by our support team.
Items returned without approval may not be accepted.
Section 7 – Intellectual Property
All website content, including text, product names, images, graphics, logos, designs, videos, page layouts, icons, and other materials, belongs to Vylunera™, Pacific Auto Company, our licensors, or our service providers.
You may use our website for personal, non-commercial shopping purposes only. You may not copy, reproduce, publish, modify, distribute, sell, display, or use any website content without our prior written permission.
The Vylunera™ name, logo, product names, and related branding may not be used without authorization.
Section 8 – Third-Party Services and Tools
Our website may include tools, apps, payment processors, shipping services, or other features provided by third parties. These third-party services may have their own terms, privacy policies, and operating rules.
We are not responsible for third-party websites, services, tools, content, or actions. If you choose to use or interact with third-party services, you do so at your own discretion.
Section 9 – Third-Party Links
Our website may contain links to external websites or third-party resources. These links are provided for convenience only.
Vylunera™ does not control and is not responsible for the content, accuracy, policies, products, or services offered by third-party websites. Any concerns about third-party products or services should be directed to the third party.
Section 10 – Shopify Platform
Our online store may be powered by Shopify, which provides the technology used to operate and support our e-commerce website.
Purchases made through our store are transactions between you and Vylunera™. Shopify is not responsible for the products sold by Vylunera™, order fulfillment, customer service, product issues, or any claims related to your purchase from our store.
Section 11 – Privacy
Your use of our website is also subject to our Privacy Policy. By using our website or placing an order, you acknowledge that certain personal information may be collected, processed, and shared as needed to operate the store, process payments, fulfill orders, provide support, and improve our services.
Please review our Privacy Policy for more information about how customer information is handled.
Section 12 – Customer Feedback and Reviews
If you submit reviews, suggestions, comments, photos, ideas, or other feedback to Vylunera™, you allow us to use, display, edit, publish, or share that feedback for business, marketing, service improvement, or website purposes.
You confirm that any feedback you submit is accurate, lawful, and does not violate the rights of another person or business.
We may remove or edit feedback that we consider inappropriate, misleading, offensive, unlawful, or unrelated to our products or services.
Section 13 – Errors and Website Updates
Occasionally, our website may contain errors, missing details, outdated information, or inaccuracies related to product descriptions, pricing, promotions, shipping times, availability, or other content.
We reserve the right to correct errors, update information, cancel orders, or change website content at any time without prior notice, including after an order has been placed.
Section 14 – Prohibited Uses
You agree not to use our website or services for unlawful, harmful, fraudulent, abusive, or unauthorized purposes.
You may not:
Use the website to violate any law or regulation
Interfere with website security or normal operation
Upload viruses, harmful code, or malicious software
Copy, scrape, duplicate, or resell website content
Submit false, misleading, or abusive information
Attempt to gain unauthorized access to accounts or systems
Use our website to harass, defame, threaten, or harm others
Misuse promotions, discounts, or checkout systems
Infringe on intellectual property rights belonging to us or others
We reserve the right to restrict, suspend, or terminate access to our website if we believe these Terms have been violated.
Section 15 – Service Availability
We work to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, secure, error-free, or available at all times.
We may update, pause, modify, or discontinue any part of the website or services at any time without notice.
Section 16 – Disclaimer of Warranties
Our website, services, and products are provided on an “as available” and “as is” basis unless otherwise stated in writing.
We do not guarantee that the website will meet every customer expectation or that all content will always be complete, current, or error-free.
To the fullest extent allowed by law, Vylunera™ disclaims warranties that are not expressly stated, including implied warranties related to merchantability, fitness for a particular purpose, durability, non-infringement, and uninterrupted website use.
Section 17 – Limitation of Liability
To the fullest extent permitted by law, Vylunera™, Pacific Auto Company, our employees, partners, suppliers, service providers, affiliates, or licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of our website, products, or services.
This includes, but is not limited to, lost profits, lost data, replacement costs, order delays, website interruptions, or damages related to third-party services.
Some jurisdictions do not allow certain limitations of liability, so parts of this section may not apply to you.
Section 18 – Indemnification
You agree to defend, indemnify, and hold harmless Vylunera™, Pacific Auto Company, our affiliates, employees, service providers, partners, and licensors from claims, damages, losses, costs, or expenses arising from your use of the website, violation of these Terms, violation of law, or infringement of another party’s rights.
Section 19 – Termination
We may suspend or terminate your access to our website or services at any time if we believe you have violated these Terms or used our services improperly.
Any obligations that should continue after termination, including payment obligations, intellectual property rights, disclaimers, limitations of liability, and indemnification, will remain in effect.
Section 20 – Severability
If any part of these Terms is found to be invalid, unlawful, or unenforceable, that part will be limited or removed to the extent required by law. The remaining sections will continue to remain valid and enforceable.
Section 21 – No Waiver and Entire Agreement
If we do not enforce a right or provision under these Terms, it does not mean we waive that right.
These Terms, together with our posted policies, represent the entire agreement between you and Vylunera™ regarding use of our website and services.
Section 22 – Assignment
You may not transfer or assign your rights or obligations under these Terms without our written permission.
We may transfer, assign, or delegate our rights and obligations under these Terms as part of business operations, ownership changes, platform changes, or service provider arrangements.
Section 23 – Governing Law
These Terms and any related agreements are governed by the laws applicable to the location where Pacific Auto Company operates, without regard to conflict of law principles.
Section 24 – Changes to These Terms
We may update or replace these Terms of Service at any time by posting a revised version on our website. The updated Terms will become effective when posted unless otherwise stated.
Your continued use of our website after changes are posted means you accept the updated Terms.
Section 25 – Contact Information
Questions about these Terms of Service may be sent to us using the contact information below:
Company Name: Pacific Auto Company
Address: 10725 Rush St, South El Monte, CA 91733
Phone: (626) 350-8000
Email: service@vylunera.com
Thank you for visiting Vylunera™. We appreciate your trust and support.